SND Platform (EN)

HELP CENTER

25 articles in this collection
Written by Alvaro Rubio, Kate, and Ailene Lasola

Guest Trust & Safety Policy

Written by Kate
Updated over a week ago

FAQ

Concierge

For more information please read & click the details below:

Written by Kate
Updated over a week ago

Contact Us

How to contact us?

Written by Kate
Updated this week

Guest

For more information please read & click the details below:

Written by Kate
Updated over a week ago

Guest - Insurance

For more information, Please click the link below:

Written by Kate
Updated over a week ago

Accounts & Payments

For more information please read & click the details below:

Written by Kate
Updated over a week ago

Why Space Next Door

Why you should choose Space Next Door?

Written by Kate
Updated over a week ago

What is our Guest Cancellation Policy?

Written by Kate
Updated over a week ago

Bookings

How to find the best storage

How to search and navigate in our website.

Written by Alvaro Rubio
Updated over a week ago

Applying filters to your search

How to select my preferred unit size?

Written by Alvaro Rubio
Updated over a week ago

New Search Improvement

How to use district and country filter from the search bar?

Written by Ailene Lasola
Updated over a week ago

How to Book?

Guide on how to book through Space Next Door website

Written by Kate
Updated over a week ago

What happens after booking?

What happens after the customer has booked his unit?

Written by Kate
Updated over a week ago

How to edit account details in the website

Written by Ailene Lasola
Updated over a week ago

Quotations

How to request a quotation online?

How to request a quotation online?

Written by Ailene Lasola
Updated over a week ago

Promotions

Promotions

Special Promotions and Discounts

Written by Kate
Updated over a week ago

Payments

How to pay

What are the payment methods?

Written by Kate
Updated over a week ago

How to edit credit card details via website

How can I edit my credit card details in the website?

Written by Kate
Updated over a week ago

How to view Payment Summary in Website

How can I view my Payment Summary in website?

Written by Kate
Updated over a week ago

How to view Payment History and Invoice

How can I view my Payment History and Invoice?

Written by Kate
Updated over a week ago

Refunds

When and how do I get my security deposit refunded?

Written by Kate
Updated over a week ago

Box by Box

Space Next Door Box by Box Storage

Store it with Box by Box Storage

Written by Ailene Lasola
Updated over a week ago

Legal

Privacy Policy

For more information please read & click the details below:

Written by Kate
Updated over a week ago

Terms And Policies

For more information please read & click the details below:

Written by Kate
Updated over a week ago

SELF STORAGE LICENSE AGREEMENT

Written by Ailene Lasola
Updated over a week ago