• Cancellation Penalties

Canceling a guest's reservation can have serious implications on their storage plans, so penalties will be applied unless there is an extenuating circumstance.

  • Cancellation fees

These host cancellation fees will be waived for your first cancellation within a 6-month period. After that:

More than 7 days before check-in: You'll be charged $50 per cancellation.

Within 7 days of check-in: You'll be charged a $100 fee for reservations cancelled within 7 days of check-in.

Any applicable cancellation fees are automatically deducted from your next payout.

For any cancellation, please write in to us with your signed-in email and booking ID at help@spacenextdoor.com

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